Refund & Returns

Return & Refund Policy

At Easy Life Auto Parts, we want you to be confident in every part you order. This policy explains how returns and refunds work.

Return Window

You have 30 days from the date your order is delivered to request a return. Requests submitted after 30 days cannot be accepted.

Eligibility for Return

To be eligible for a return, your item must be:

  • Unused and uninstalled, in the same condition you received it
  • In its original packaging, with all included hardware, manuals and accessories
  • Accompanied by proof of purchase (order number or receipt)

Parts that show signs of installation, wiring, or use cannot be returned, as we're unable to resell them. Electrical parts (sensors, ignition components, modules, etc.) in particular must be returned uninstalled and untested beyond a simple fit check.

Before installing any part, please confirm it matches your vehicle's year, make, model and trim. We're happy to help verify fitment before you install — just contact us with your order number and vehicle details.

How to Start a Return

Contact us at contact@easylifeautoparts.com with your order number and the reason for the return. We'll confirm eligibility and send you a Return Merchandise Authorization (RMA) number and return shipping instructions. Returns sent back without an RMA number may be delayed or refused.

Unless the return is due to our error (wrong item shipped, item arrived defective or damaged), return shipping costs are the customer's responsibility. We recommend using a trackable shipping method, as we cannot issue a refund for a return that doesn't reach us.

Refunds

Once we receive and inspect your returned item, we'll notify you by email whether the refund is approved. Approved refunds are issued to your original payment method within 10 days of that inspection.

Depending on your bank or card issuer, it may take a few additional business days for the refund to appear on your statement. If it's been longer than 10 business days since you received our approval email, please contact us at contact@easylifeautoparts.com and we'll look into it.

Original shipping charges are non-refundable, except when the return is due to our error.

Damaged, Defective or Incorrect Items

If your order arrives damaged, defective, or different from what you ordered, contact us within 30 days of delivery with your order number and a photo of the item. We'll cover return shipping and send a replacement or full refund, your choice, once the issue is confirmed.

Exchanges

If you need a different part, the fastest option is to return the original item for a refund and place a new order. Contact us and we'll help make sure the replacement part is the right fit before you order.

Non-Returnable Items

The following are not eligible for return or refund:

  • Items that have been installed, wired, or used
  • Custom or special-order parts
  • Gift cards
  • Items returned more than 30 days after delivery

Questions

If you have any questions about this policy, contact us at contact@easylifeautoparts.com.

Return FAQs

How do I start a return?

Contact us with your order number and reason for return, and we'll confirm eligibility and next steps.

Are all parts eligible for return?

Eligibility can depend on the part's condition, whether it's been installed, and the specific product's listed policy.